Safe, Gentle Treatment for Clearer Hearing.
Professional microsuction and irrigation treatments chosen carefully for your ears, available through home visits and selected local appointments.
Your ears will be examined first to determine the safest and most appropriate treatment.
Choose the Appointment That Works for You.
Treatment will only be carried out after your ears have been carefully examined and it has been confirmed that wax removal is suitable.
Home Visit
Professional ear wax removal in the comfort and privacy of your own home.
Local Appointment
Attend an appointment at one of Ali’s available local treatment locations.
Home visits are available across the local area. Alternatively, call Ali to ask which local treatment locations and appointment times are currently available.
The Right Method for Your Ears.
Ear wax can vary in texture, position and severity. That is why every appointment begins with an examination before the safest and most effective treatment is recommended.
Microsuction
A modern method of ear wax removal using gentle suction and clear magnification, allowing wax to be removed precisely without introducing water into the ear.
Irrigation
A controlled flow of warm water gently softens and flushes wax from the ear canal, providing a comfortable option for suitable types of softer wax.
You don’t need to choose beforehand. Ali will examine your ears and recommend the most suitable option at your appointment.
Precise Ear Wax Removal Without Water.
Microsuction is a modern, highly effective method of gently removing excess or impacted ear wax.
Using clear magnification and a small suction device, wax is carefully lifted from the ear canal without introducing water. This allows Ali to see exactly what she is doing throughout the procedure.
Ali checks the ear canal and eardrum to confirm treatment is safe and suitable.
A fine suction device is used with precision to gently remove visible wax.
Gentle, Controlled and Highly Effective.
Ali can clearly see the wax throughout treatment.
Wax is removed without flushing the ear canal.
Most appointments take approximately 15–30 minutes.
Many people notice clearer hearing straight away.
Gentle Warm-Water Treatment for Softer Ear Wax.
Irrigation is a trusted method of removing suitable ear wax using a carefully controlled flow of warm water.
During treatment, warm water is gently directed into the ear canal using a specialist irrigation device. This softens and loosens the wax, allowing it to be flushed safely from the ear.
Ali checks that irrigation is safe and appropriate for your ears before treatment begins.
A controlled flow of warm water softens and removes suitable wax from the ear canal.
Comfortable, Thorough and Carefully Controlled.
Controlled warm water helps soften suitable ear wax.
A useful option for softer or loosened wax build-up.
Most appointments take approximately 15–30 minutes.
Removing a blockage may provide noticeable relief.
A Little Preparation Can Make Treatment More Comfortable.
Ali will let you know whether any preparation is recommended when arranging your appointment. Please follow the instructions provided specifically for your ears.
Soften the Wax if Advised
Ali may recommend using suitable ear drops before your appointment to help soften firm or impacted wax.
Only use drops as advised and follow the product instructions.
Avoid Cotton Buds
Do not insert cotton buds, fingers or other objects into the ear canal, as these can push wax farther inside.
Leave the wax in place for Ali to examine and remove safely.
Share Your Ear History
Mention previous ear surgery, infections, perforated eardrums, grommets or any other known ear conditions before treatment.
This helps Ali determine the safest next step for you.
You have severe ear pain, discharge or bleeding, sudden hearing loss, significant dizziness or symptoms of an ear infection.
Questions Before Your Appointment?
It is completely normal to have questions before ear wax removal. Here are some of the things clients ask most often.
Ali will be happy to talk it through with you.
01 Does ear wax removal hurt?
Ear wax removal is generally comfortable. Ali works carefully and will explain the procedure before beginning. If you experience any discomfort during treatment, let her know immediately so the procedure can be paused.
02 How long does an appointment take?
Most appointments take approximately 15–30 minutes. The exact time depends on the amount, position and consistency of the wax, as well as the treatment method required.
03 How do I know which treatment I need?
You do not need to choose beforehand. Ali will examine your ears and recommend microsuction, irrigation or another appropriate next step based on what she finds.
04 What happens if there is no wax to remove?
Ali will explain what she can see during the examination. If wax removal is not required or is not suitable, she will advise you about the safest next step.
05 Can I book treatment for both ears?
Yes. Both ears can be examined during the same appointment and, when suitable, wax can be removed from both ears.
06 Are home visits available?
Yes. Home visits are a major part of the Unplugged service. Appointments may also be available at selected local treatment locations. Call Ali to discuss availability in your area.
Not Sure Which Treatment You Need?
You don’t need to choose beforehand. Ali will carefully examine your ears, explain what she can see and recommend the safest and most suitable next step.